PlayStation 5, launch model (CFI-1000 series) repair

The CFI-1000 series is the original, large PlayStation 5. Most arrive with one of two problems: no picture, or switching themselves off.

• Model number CFI-1000 series
• Sold 2020 to 2023
• Where to find the number On the label on the back or underside. UK consoles read CFI-1016A (disc) or CFI-1016B (digital); 1100 and 1200 numbers are later versions of the same shape.

Faults we repair on the CFI-1000

• No picture: damaged HDMI port. The pins bend when the cable is knocked. We solder in a new port.
• Overheating and shutting down. Dust in the fan and heatsink, or the liquid-metal cooling compound has moved. We clean and re-seal it.
• No power, or beeps then nothing. Power supply or main board faults.
• Disc drive faults. Discs not accepted, not read, or not ejected.
• Stuck in Safe Mode or storage errors. Rebuilt where possible; failed storage is diagnosed on the bench.
• Controller stick drift. DualSense analogue sticks replaced.

Good to know about this model

Do not open the console to dust it unless you know the layout: the liquid metal on the processor conducts electricity, and a drop in the wrong place kills the board.

Price and booking

You get a price before any work starts; see console repairs for current prices. Walk in Monday to Saturday, 9am to 6pm, or send an enquiry to arrange a courier collection.