iMac 27-inch Retina 5K (A2115) repair

The A2115 is the last 27-inch Intel iMac, sold in 2019 and 2020 versions. It is still a fine machine once its ageing drive and dusty cooling are dealt with.

• Model number A2115
• Sold 2019 to 2022
• Where to find the number On the underside of the stand foot: "Model A2115".

Faults we repair on the A2115

• Very slow, or will not finish starting. A failing hard drive or Fusion Drive on 2019 models. We fit an SSD and move your data.
• No power. Internal power supply failure.
• Loud fan and overheating. Dust build-up behind the screen.
• Display faults. Dark patches, lines or a dim backlight.
• Memory upgrade. There is a door at the back for this; we fit and test it.

Good to know about this model

The 2019 and 2020 versions share this number but differ inside: the 2020 has its storage soldered to the board, the 2019 does not. Tell us the year from About This Mac.

Price and booking

A bench diagnostic is £54, deducted from the repair if you go ahead. You get the price before any work starts. Walk in Monday to Saturday, 9am to 6pm, or send an enquiry to arrange a courier collection.