iMac 24-inch, M1 (A2438 and A2439) repair

A2438 and A2439 are the thin, coloured 24-inch iMac. The whole computer sits behind the screen, so a knock to the glass is a knock to everything.

• Model number A2438 and A2439
• Sold 2021 to 2023
• Where to find the number On the underside of the stand foot: "Model A2438" (four ports) or "Model A2439" (two ports).

Faults we repair on the A2438 and A2439

• Cracked screen. The glass and display are one bonded part.
• No power. The power supply is a separate brick with a magnetic plug; either that or the board inside can fail.
• Ports not working. USB-C and Thunderbolt ports on the back.
• Liquid damage. Spills that run in along the bottom edge.
• No sound or camera. Speaker and camera faults.

Good to know about this model

Bring the power brick and its cable with the iMac. On most versions the network socket is in the brick, and a fault there looks like a fault in the computer.

Price and booking

A bench diagnostic is £54, deducted from the repair if you go ahead. You get the price before any work starts. Walk in Monday to Saturday, 9am to 6pm, or send an enquiry to arrange a courier collection.