HP Spectre x360 repair

The Spectre x360 is the premium HP two-in-one: thin metal, a touch screen and very little spare room inside.

• Model number 13-aw, 14-ea and 14-ef
• Sold 2019 onwards
• Where to find the number On the underside in small print: "HP Spectre x360 Convertible 14-ea0xxx".

Faults we repair on the Spectre x360

• Cracked touch screen. Including OLED versions.
• Not charging. It charges by USB-C; ports wear or the charging circuit fails.
• Swollen battery. The base bulges or the trackpad lifts.
• Hinge faults. Stiff or loose hinges on a much-folded machine.
• Keyboard faults. Dead keys or backlight.

Good to know about this model

The memory is soldered, so it cannot be upgraded later. The SSD can.

Price and booking

A bench diagnostic is £54, deducted from the repair if you go ahead. You get the price before any work starts. Walk in Monday to Saturday, 9am to 6pm, or send an enquiry to arrange a courier collection.