HP Envy x360 repair

The Envy x360 folds right over into a tablet. That hinge does twice the work of a normal one, and it is where this model fails.

• Model number 13-ay, 13-bd, 15-ed and 15-ee
• Sold 2020 onwards
• Where to find the number On the underside in small print: "HP ENVY x360 Convertible 13-ay0xxx".

Faults we repair on the Envy x360

• Hinge failure. The hinge seizes and tears away from the lid, often cracking the screen as it goes.
• Cracked touch screen. Glass and display replaced together.
• Not charging. Charging socket or USB-C port.
• Worn battery. Replaced.
• Fan noise. Cooling cleaned.

Good to know about this model

A hinge that has become stiff is about to break something. Bring it in while it is only stiff and the repair is a fraction of the cost.

Price and booking

A bench diagnostic is £54, deducted from the repair if you go ahead. You get the price before any work starts. Walk in Monday to Saturday, 9am to 6pm, or send an enquiry to arrange a courier collection.