HP ProLiant Gen10 repair

Gen10 introduced iLO 5 and the Xeon Scalable processors. The DL380 Gen10 is probably the single most common rack server in UK offices today.

• Models DL360 Gen10, DL380 Gen10, ML350 Gen10 and similar
• Sold 2017 to 2020
• How to tell The generation is part of the name on the front: "DL380 Gen10".

Faults we repair on the Gen10

• Failed drive or degraded Smart Array. On the P408i and P816i controllers.
• Smart Storage Battery or capacitor. Cache protection faults.
• Memory errors. Faulty modules identified from the Integrated Management Log.
• Failed power supply. Replaced.
• iLO 5 faults. Remote management or firmware.

Good to know about this model

Firmware on these checks itself at start-up and will refuse to boot if it has been damaged. That looks like a dead server, and is often recoverable.

Price and booking

Tell us the model, the fault and how urgent it is. You get a price before any work starts, for repair in our London workshop or, for business-critical systems, on site. Send an enquiry.