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Windows 10 has ended: what to do with your PC

Microsoft stopped the free security updates for Windows 10 in October 2025. The PC still works, but every month without updates makes it a little less safe for banking, shopping and email.

First: can your PC run Windows 11?

Run Microsoft's free PC Health Check app. Windows 11 needs a processor from about 2018 or later, a security chip called TPM 2.0, 4 GB of memory and 64 GB of storage.

  • It passes. The upgrade is free. Back up first, then use Windows Update.
  • It fails on TPM or Secure Boot only. These are often just switched off. We can turn them on and carry out the upgrade.
  • It fails on the processor. The PC cannot officially run Windows 11, and in a laptop the processor cannot be changed.

If it cannot run Windows 11

  • Replace it, and have your files, email and programs moved across properly.
  • Keep it for offline jobs such as old software or a printer, and do your banking elsewhere.
  • Give it a second life with Linux, which is free and still updated. See our free Linux guide.

If it can, but is slow

A PC that passes the test but crawls will crawl on Windows 11 too. An SSD and more memory, fitted before the upgrade, usually make it feel like a new machine for a fraction of the cost.

How we can help

  • Check whether your PC is eligible and switch on what is needed
  • Carry out the upgrade with a full backup first
  • Fit an SSD or memory
  • Move everything to a new computer and wipe the old one securely

A bench diagnostic is £54, deducted from the repair if you go ahead, and you get the price before any work starts. Send an enquiry.

Get a quote

Tell us the make, the model and what is going wrong. We reply as soon as we can. See our prices.

Send an enquiry Call 020 7237 6805

020 7237 6805

info@creativeit.net

Monday to Saturday, 9am to 6pm

Creative IT (UK) Ltd
Unit 1, The Willows, 80 Willow Walk
London SE1 5SY

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