Apple Mac Repairs for Users Across the UK
Looking for expert Apple Mac repair services in the UK? Whether you're dealing with hardware issues, software faults, or performance problems, Creative IT is here to help. Call us today on 020 7237 6805 for fast, reliable Mac support from experienced professionals.
Based in Central London, Creative IT is a trusted provider of Mac repair, computer support, and IT services. While we are not an Apple-authorised service provider,
our repairs are carried out by Apple Certified Macintosh Technicians (ACMT) — giving you expert-level service without the high cost or long turnaround
times of official Apple repair channels.
Our experienced team quickly diagnoses and resolves issues affecting all Apple Mac computers and laptops. From hardware failures to macOS glitches, we offer efficient in-house repairs and replacements, plus upgrades to storage, memory, operating systems and security.
Same-Day Apple Mac Repairs Available
We offer same-day diagnostics and rapid repairs to restore performance and reliability. Using advanced tools (board-level microscopes, hot-air rework, Apple diagnostics), we also provide secure data recovery, backup configuration, and firewall/endpoint protection for homes and businesses. UK-wide insured courier collection and return are available.
Models We Support (Updated)
- iMac: 24-inch (M3), iMac Retina 4K/5K (Intel), legacy 21.5/27-inch
- MacBook Air: 13-inch & 15-inch (M1 / M2 / M3), Intel models
- MacBook Pro: 13-inch (Intel, M1, M2, M3), 14-inch & 16-inch (M1 Pro/Max, M2 Pro/Max, M3 Pro/Max), legacy 15-inch/17-inch
- Mac mini: Intel, M1, M2 (including M2 Pro)
- Mac Studio: M1 Max/Ultra, M2 Max/Ultra
- Mac Pro: Intel tower/rack models and 2023 Apple Silicon (M2 Ultra)
- Vintage & legacy: supported where parts are obtainable
Our Apple Mac Repair Services Include
- Diagnostics: power/no-boot, kernel panics, T2 & Apple Silicon faults
- Logic board repair: component-level work, liquid damage remediation, power-rail short tracing
- Displays: LCD/LED/Retina screen replacement, cable/inverter issues, hinge & housing repairs
- Storage & memory: SSD/NVMe upgrades (where supported), data cloning, Fusion Drive repairs
- Thermals: fan replacement, heatsink cleaning, thermal paste/pad service
- Power & I/O: USB-C/Thunderbolt port repairs, DC-in boards, batteries, keyboards & trackpads
- Software: macOS install/upgrade (Sonoma & Sequoia), boot issues, Migration Assistant, driver conflicts
- Security & backup: FileVault, Time Machine, business backup strategy, endpoint security
- Data services: data recovery (APFS/HFS+), disk repair, secure data erasure on request
Typical Issues We Fix Every Day
- Spills/liquid damage, no-power, or not charging
- Purple/black screen, ghosting, lines, or no backlight
- Fans running loud, overheating, throttling
- Slow performance after macOS update, storage nearly full
- Wi-Fi/Bluetooth not working, camera/mic failures
- Stuck keys or unresponsive trackpad (incl. butterfly keyboard issues)
- “Folder with question mark”, “Prohibitory” sign, or endless reboot
How Our UK-Wide Service Works
- Book: Call 020 7237 6805 or email info@creativeit.net for an instant slot.
- Collect or Drop-off: Visit our Central London lab or use our insured courier anywhere in the UK.
- Diagnose: Same-day or next-day diagnostic with a clear quote before repair.
- Repair & Test: Parts fitted by ACMT engineers; Macs undergo multi-point QA and burn-in tests.
- Return: Collect in person or receive tracked return shipping with protective packaging.
Apple Mac Repair – FAQs
Which Apple Mac models do you repair?
All current Apple Silicon and many Intel Macs including iMac 24-inch (M3), MacBook Air/Pro (M1–M3), Mac mini (M1/M2), Mac Studio (M1/M2 Max/Ultra) and Mac Pro (Intel & 2023 Apple Silicon).
Are you Apple-authorised?
No. Repairs are performed by ACMT-certified engineers using professional tooling and high-quality parts, offering flexible solutions and fast turnaround.
How long will it take?
Many repairs complete in 24–48 hours after approval; complex logic-board or liquid-damage cases may need more time. Courier transit adds typical shipping time.
Will my data be safe?
We work non-destructively and can back up or recover data first where needed. Ask about our backup and encryption options.
Do you support the latest macOS?
Yes — macOS Sonoma and Sequoia. We handle upgrades, fresh installs and migrations from Intel to Apple Silicon.
Do you offer mail-in service?
Yes — insured, tracked UK-wide courier collection and return are available daily.
We also service Windows laptops and PCs — see our Laptop & Notebook Repair page for multi-platform support.
For expert Mac repairs, call 020 7237 6805 or email info@creativeit.net. Let our ACMT-certified team take care of your Apple device with precision and care — without the Apple Store wait.