How long do Dell laptop repairs take?

Many standard repairs (screen, battery, DC jack) complete within 24–48 hours after approval. Complex motherboard, GPU or data recovery jobs may take longer depending on parts and fault type.

Is there a diagnostic fee?

Yes. A £54 in-lab assessment fee applies for detailed diagnostics and is deducted from the final repair cost if you proceed.

Do you offer UK-wide courier collection?

Yes. We arrange insured courier pickup and return nationwide so you can use our London workshop from anywhere in the UK.

Can you recover data from a failed Dell laptop?

Yes. We offer software and cleanroom data recovery using PC-3000 tools for failed HDDs/SSDs, including firmware issues.

Do you use genuine Dell parts?

Where available, we use genuine Dell parts or high-quality OEM equivalents that meet or exceed original specifications, and we provide a parts and labour warranty.

Dell Laptop Repair London | Screen, Motherboard & Data Recovery UK

Dell Laptop Repair – Expert Repairs, Fast Turnaround in London & Nationwide

Is your Dell laptop running slow, refusing to power on, overheating, or showing a cracked screen? Creative IT provides professional Dell laptop repair services in London and across the UK. With over 20 years of experience, our certified technicians carry out fast diagnostics and high-quality repairs that restore performance and reliability while protecting your data.

From screen replacements and motherboard/GPU repairs to data recovery, BIOS fixes and storage/memory upgrades, our Central London service centre is equipped with BGA rework stations, microscopes, and PC-3000 data recovery hardware. We maintain a large inventory of genuine Dell parts and high-grade OEM equivalents, enabling quick turnaround and dependable results. London customers benefit from same-day diagnostics; UK-wide clients can use our secure, insured courier collection and return.

Dell Laptop Models & Series We Repair

We support every major Dell range — legacy to current — including consumer, business and workstation lines:

Dell Studio Series: Studio 14/15/17, Studio XPS crossovers
Dell Vostro Series: V13, V15, V3400, V5500, Vostro 3000/5000
Dell Latitude Series: E5400, E6400, 3000/5000/7000/9000, Rugged
Dell Inspiron Series: 3000/5000/7000, 2-in-1, Gaming variants
Dell XPS Series: XPS 13/15/17 (FHD, QHD, 4K, OLED)
Dell Precision Workstations: 3000/5000/7000 (Quadro/RTX)
Dell Inspiron Mini netbooks & legacy notebooks
Dell Studio XPS: M1340, M1640
Dell G Series Gaming: G3, G5, G15, G16
Dell Alienware Gaming: M15, M17, X15, X17

Common Dell Laptop Issues We Resolve

We repair everyday faults and complex failures alike, including:

Display faults: cracked glass, dim or flickering backlight, no image, lines/artefacts (HD/FHD/QHD/4K/OLED)
Power/charging issues: no power, intermittent charging, faulty DC jack or USB-C power delivery
Motherboard/GPU problems: power-rail faults, short circuits, failed VRMs, BGA GPU issues, BIOS corruption
Thermal & fan issues: loud fans, thermal throttling, random shutdowns, overheating under load
Storage & OS: failing HDD/SSD, SMART errors, corrupt OS, boot loops, driver conflicts, blue screen (BSOD)
Keyboard/trackpad/hinges: stuck or non-responsive keys, erratic cursor, loose/broken hinges, palmrest damage
Connectivity: Wi-Fi/Bluetooth dropouts, webcam/mic failure, port damage (USB/HDMI/Thunderbolt)
Security & malware: virus, spyware, ransomware removal plus post-cleanup hardening

Our Specialist Dell Repair & Upgrade Services

Screen repair/replacement: OEM/FCC-compliant panels fitted, colour/brightness calibrated, bezel alignment checked.
Component-level motherboard work: power rail diagnostics, SMD replacement, BGA rework, BIOS reflash/reprogramming.
GPU diagnosis & repair: artefacts, no display, black screen under load; heatsink/fan overhaul and thermal tuning.
Power & battery service: DC jack repairs, power-board faults, genuine battery replacements, charge-cycle health checks.
Cooling & thermal service: fan replacement, heatsink clean, premium thermal paste/pads, airflow optimisation.
Storage & memory upgrades: SATA/NVMe SSD installs, HDD-to-SSD migration, RAM upgrades with stability testing.
OS repair & optimisation: Windows/Linux clean install, driver remediation, firmware/UEFI updates, performance tuning.
Data recovery: logical & hardware-level recovery for HDD/SSD (incl. firmware faults) using PC-3000 and cleanroom.

Transparent Pricing: Diagnostics & Data Recovery

We provide free guidance by phone or email. For hands-on assessment and where disassembly is required, a fixed £54 diagnostic fee applies — and it’s deducted from the final repair cost when you proceed.

Standard software-based data recovery: £94.80
Advanced cleanroom recovery (e.g., PCB/firmware repair, head swap, platter work): from £540

We always confirm feasibility and provide a written quote before undertaking any non-reversible recovery actions.

Our Repair Process: What to Expect

Check-in & diagnostics: Walk in or book a courier. We run hardware tests and fault isolation.
Written quote: Clear pricing and timelines before work starts — no hidden fees.
Expert repair: Performed by experienced engineers using genuine parts/OEM-grade replacements.
Quality control: Functional, burn-in and thermal testing, plus final visual inspection.
Return: Collect in London or receive it back via insured UK-wide courier.

Why Choose Creative IT?

20+ years of Dell diagnostics and repair expertise
In-house motherboard/GPU capability (not just board swaps)
Large inventory of genuine Dell parts for faster turnaround
PC-3000 data recovery & cleanroom access for complex cases
Written quotes, transparent pricing, parts & labour warranty
Same-day diagnostics in London + insured UK courier

Convenient Nationwide Service

Visiting our Central London workshop? Many repairs complete within 24–48 hours after approval. Not nearby? Use our insured UK-wide courier collection and return — ideal for homes, universities and businesses nationwide. All devices are packed securely and tracked end-to-end.

Dell Laptop Repair – FAQs

Do you repair all Dell series?

Yes — Studio, Vostro, Latitude, Inspiron, XPS, Precision, G Series and Alienware models, from legacy systems to current releases.

How long does a typical repair take?

Most screen, battery or DC jack jobs complete in 24–48 hours after you approve the quote. Complex motherboard/GPU or special-order parts may add time.

Can you recover my data?

Yes. We offer software and hardware-level recovery for HDD/SSD using PC-3000 tools and a cleanroom where required. Pricing starts at £94.80; advanced cases from £540.

Is the diagnostic fee refundable?

The £54 diagnostic fee is deducted from the final repair cost when you proceed — making diagnostics effectively free.

Do you provide a warranty?

Yes — we offer a parts and labour warranty. Coverage length depends on the component and will be confirmed on your quote/invoice.

Can you upgrade older Dell laptops?

Absolutely. SSD and RAM upgrades, thermal servicing and OS optimisation can dramatically improve performance on older Latitude, Inspiron and XPS systems.

Do you work with business fleets?

Yes. We support SMEs and enterprise fleets, offering collection logistics, diagnosis reports, and repeat-service terms for Dell Latitude/Precision estates.

Book Your Dell Laptop Repair Today

For professional Dell laptop repairs and upgrades, contact Creative IT on 020 7237 6805 or email info@creativeit.net. We’re open Monday to Saturday, 09:00–18:00.

Follow us: Facebook | Instagram | Twitter/X

Creative IT – Your trusted Dell laptop repair specialists since 2004.